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Log a Return

Dane is passionate about ensuring that you are completely satisfied with your purchase.

Log a Return: to submit a return please fill in the form below. Returns need to be logged within 7 days of Purchase and meet the following requirements to be accepted.

  • Proof of purchase must be provided
  • Tags attached
  • In original packaging
  • Garment in original condition, including unworn and unwashed

Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it’s obvious that this hasn’t been done and the Hygiene stickers have been removed or tampered with.

The cost for collections of returned items with be for the Customers account at a rate of R85 per return.

Store credits cannot be refunded.

Refunds take 7 -10 working days to reflect in your account. The R85 return fee will be deducted from your refunded amount.  

Sale items: Sale or discounted items (including full-priced items discounted by a coupon) are non-refundable and will automatically receive an online store credit linked to your email address, valid for 12 months.

Gift Cards/Store Credits: Gift cards and Store Credits are non-refundable and not redeemable for cash.

* Please note: pictures of the products may vary slightly in colour or look. Dane will not grant refunds or returns if customer feels the product does not look exactly like that in the picture.